It depends on the time of the year. After account activation we will immediately put an order in for your equipment. As long as we have your specific type of equipment left in our fleet, we will usually try to get it delivered within 1 - 2 weeks.
This is why we ask that you sign up as soon as possible, we have limited equipment and some types run out quickly.
When do my membership payments start?
We will charge your account the first months membership on the delivery date of your equipment. All membership payments are for the upcoming month. Your monthly payment day of the month is the same day we delivered your equipment. So, if we delivered your equipment on the 11th of the month, your monthly payment will be charged on the 11th of the month thereafter. Please remember the Reservation Fee that you pay when you sign up does not apply towards any membership payments. It is strictly to get your account started.
Do I pay the membership payment in the winter?
Yes our membership dues are based on a budgeted annual payment which is the same throughout the year.
Is there a contract?
Currently there are no service contracts. We do require that the member signs a acknowledgement that they have received the equipment and they understand how to use it.
Can I cancel the membership?
Yes, you can cancel the membership at anytime (non-Platinum members). We just ask for a 30 day notice. There are zero cancellation fees. However, you would have to pay another Reservation fee if you wanted to start another membership.
Do I keep the lawn mower after use?
Yes, once delivered you store it in a safe, dry location at your home, like a shed or garage. You keep it for the entirety of your membership and you can use it anytime you like on your property.
Where is the Lawn Mower Club available?
Currently we provide service to:
most Middle and East Tennessee, this would include Nashville Metro, Murfreesboro, Knoxville Metro, Cookeville, Crossville, call to get more details.
What do I do if I live beyond the service area?
We serve a large area of Tennessee, so if you are not sure give us a call and we can let you know.
Who is responsible for repairs or damage?
We cover all lawn mowers, weed trimmers etc... for all repairswithout any cost to you. If there was damage due to obvious neglect, such as hitting the equipment with a vehicle, we would assess the damage and you could be charged for the repair.
Does it take a long time for a repair?
No, the awesome benefit of the Lawn Mower Club is that we guarantee a repair or replacement of your equipment. Depending upon you location it could take as little as 48 hours after notification, however if you are further out it can take as long as one week.
Do I keep the mower in the winter?
Yes, at the beginning of each season we will contact you to have you mower serviced for the season, all at no cost to you. It is all part of the membership.
What if I do not have a shed or garage?
You can still join the Lawn Mower Club if you are able to store it safely and keep it dry. We do allow you to store it in a rear yard under a cover and secured with a lock. We do sell both locks and covers.
Are there any other fees?
Upon new account activation we do collect a one time Reservation fee (non-refundable). This allows us to get your account set up and your equipment ready. As well, there can be an extended transport fee depending on your location. We will advise you of this upon scheduling your delivery.
How to I get my LMC equipment to my home?
We bring it right to your home within a 25 mile radius of one of our Lawn Mower Club locations for free, it is all part of the membership.
Do I have to maintain the lawn mower?
No, that is our job. As part of your membership we provide the annual service on the equipment when we have it in the winter season. You only have to add gas and go.